• You need to think about new tools and how you’re going to do it before you start writing the guideline (11-EV)

• We conducted a national needs assessment of healthcare providers (05-DM)

• We produce a patient version for every guideline now (02-PE)

• It is helpful for any user if these documents can easily be found in one document (09-EV)

• Don’t make these decisions and try to get them [target users] to agree to the decisions that you’ve made (04-IM)