Background: Wait times impact patient satisfaction, treatment effectiveness, and the efficiency
of care that the patients receive. Wait time prediction in mental health is a complex task …

We consider a Markovian multiserver queueing system with two customer classes, preemptive
priorities, and reneging. We formulate this system as an infinite level-dependent quasi-…

In this study, mathematical models to select the optimal place and size of connections are
studied considering the time-value of money. A connection is defined as a part that links …

Background: Longer waiting times in cancer care are associated with lower care quality and
wait-related patient dissatisfaction. We analyzed the variability and median of waiting times …

This article provides a robust optimization formulation to tackle the demand uncertainty in
the web service dynamic pricing problem where a provider offers a web service with different …

It is interesting to find conditions under which matrices follow the same algebraic rules as
scalars. For example, conditions that guarantee if two nonsingular matrices A and B are …

We develop a spreadsheet-based game to illustrate fundamental statistical concepts in the
first class of an undergraduate Statistics course to motivate students about the topics that they …

This dissertation consists of three separate essays on health care operations management.
Abstracts of the three essays are as follows: Essay 1: We model emergency medical services …

Emergency systems are designed to almost always have enough capacity to respond to
emergencies. However, capacity shortage periods do occur and these systems need to recover …

It is interesting to find conditions under which matrices follow the same algebraic rules as
scalars. For example, conditions that guarantee if two nonsingular matrices A and B are …