Background: Patient-centred quality indicators allow health care systems to monitor and
evaluate patient-centred care practices and identify gaps in health care quality. Our …

Objectives The shift to the patient-centred care (PCC) model as a healthcare delivery
paradigm calls for systematic measurement and evaluation. In an attempt to develop patient …

Introduction The concept of patient-centred care (PCC) is changing the way healthcare is
understood, accepted and delivered. The Institute of Medicine has defined PCC as 1 of its 6 …

Background and aims Patient‐centered care (PCC) benefits patients, health‐care providers,
and health‐care systems by providing delivery of care that addresses patient values and …

A health care system should, first and foremost, be organized to meet the needs of patients
rather than the needs of institutions and providers. More often than not, however, the needs …

At the heart of every data point in healthcare is a person. British Columbia's (BC) province-
wide, coordinated survey program, established in 2002, gives people who use BC's …

Qualitative data analysis should be embedded in routine health service measurement,
management and organizational practices. The rigorous use of such analyses should …

Objective Patient-centred care is recommended to transform healthcare delivery to improve
the quality and safety of healthcare. This study aimed to assess the determinants of support …

Determining the quality of a health system is a complex and challenging endeavour. The
variety of perspectives needed to determine quality means that increasingly complex …

Patient-centred care is health care that is respectful of, and responsive to, the preferences,
needs and values of patients and consumers. The widely accepted dimensions of patient …