Table 4:

Top 10 Ontario Health Insurance Plan diagnosis codes for encounters for enrolled walk-in patients — visits in a walk-in setting and visits to their enrolling family physician, Jan. 1, 2019, to Dec. 31, 2019

Walk-in setting
n = 751 414 encounters
Enrolling physician
n = 993 300 encounters
DescriptionNo. (%)DescriptionNo. (%)
Acute nasopharyngitis, common cold88 751 (11.8)No diagnosis83 811 (8.4)
Acute bronchitis26 860 (3.6)Mental health*78 033 (7.9)
Mental health*26 396 (3.5)Diabetes mellitus, including complications47 241 (4.8)
Acute sinusitis25 830 (3.4)Essential, benign hypertension45 888 (4.6)
Other ill-defined conditions25 582 (3.4)Other ill-defined conditions42 085 (4.2)
Other disorders of the urinary tract22 198 (3.0)Acute nasopharyngitis, common cold32 633 (3.3)
Eczema, atopic dermatitis, neurodermatitis16 738 (2.2)Musculoskeletal symptoms other than back pain28 145 (2.8)
Gastrointestinal symptoms16 310 (2.2)Gastrointestinal symptoms26 950 (2.7)
Cystitis15 824 (2.1)Immunization — all types25 115 (2.5)
Immunization — all types15 502 (2.1)Lumbar strain, lumbago, coccydynia, sciatica16 550 (1.7)
  • * Mental health = anxiety, neurosis, hysteria, neurasthenia, obsessive compulsive neurosis, reactive depression.

  • Gastrointestinal symptoms = anorexia, nausea and vomiting, heartburn, dysphagia, hiccup, hematemesis, jaundice, ascites, abdominal pain, melena, masses.

  • Musculoskeletal symptoms other than back pain = leg cramps, leg pain, muscle pain, joint pain, arthralgia, joint swelling, masses.